Questions & Answers

Can the color of the wood change due to the application of a product?

All Renuwell products are color-neutral. However, untreated or dry wood may become slightly darker due to the added moisture. Test the product on a concealed area and follow the furniture manufacturer’s care instructions.

Do Renuwell products contain substances covered by the Chemicals Prohibition Ordinance?

No, all Renuwell products do not contain any ingredients in accordance with the Chemicals Prohibition Ordinance (ChemVerbotsV).

Do Renuwell products have an expiry date?

Our products have no expiry date. If stored properly, they will last for well over 10 years. As long as the color and odor are inconspicuous and correspond to the original quality, the products can continue to be used without hesitation.

Can the surface be sanded and repainted after using Renuwell products?

Yes, as Renuwell products do not contain silicone oil, this is possible without any problems.

Can Renuwell products also be used for floors and stairs?

Yes, Renuwell products can also be used for floors and stairs. For sealed floors, use REGENERATOR FOR FURNITURE (apply sparingly and rub dry), for oiled floors use FURNITURE OIL and for laminate use FURNITURE QUICK CARE. All floors can be pre-cleaned with SWISS CLEANER.

How efficient are the products?

This depends heavily on the absorbency of the wood. As a rule of thumb: 1 liter is sufficient for approx. 50-100 m² of wood.

Where can I buy Renuwell products?

Business customers can order from Martec Handels AG or Martec Europa GmbH. Private customers can purchase the products from one of our dealers.

Questions about REGENERATOR FOR FURNITURE®

I can’t open the bottle with the childproof cap. What can I do?

It often helps to use a cloth. Press down and turn counterclockwise at the same time. A small pipe wrench can also help.

I have soiled the stone floor with REGENERATOR FOR FURNITURE, FURNITURE OIL or FURNITURE WAX. What should I do?

Rub or dab on immediately with a cloth, dissolve washing-up liquid in warm water and wash the floor. If necessary, clean with turpentine substitute or an oil-soluble stain remover. Test all methods on a small area first.

What ingredients are in the Renuwell REGENERATOR FOR FURNITURE?

The REGENERATOR FOR FURNITURE contains hydrocarbons (organic-based solvents) and various mineral oil derivatives.

The REGENERATOR FOR FURNITURE does not have the desired effect or the furniture appears stained after use. What should I do?

The paint layer has often faded due to sunlight, climatic conditions, ageing or poor quality. Take more of the product and leave it to work for about 12 hours. Then treat again and polish with a lint-free cloth. If the surface is damaged, it must be sanded and repainted by a specialist.

A hot object has left a milky white stain on my lacquered furniture. What can I do?

Take more of the REGENERATOR FOR FURNITURE and leave it to work for about 12 hours. Then treat again and polish with a lint-free cloth. If this does not help, apply more product to the spots and rub them with a cork until they disappear. If this does not improve the situation either, the furniture must be sanded and refinished by a specialist.

Questions about FURNITURE OIL

My furniture is shiny and sticky after using FURNITURE OIL. What can I do?

It sounds as if too much FURNITURE OIL has been applied, the residual material has not been removed or the surface is varnished and the oil cannot penetrate the pores. Once the FURNITURE OIL has hardened (after about 24 hours), it can no longer be removed. For lacquered surfaces, a lint-free cloth soaked in methylated spirits and a little pressure can help. A specialist can sand down the furniture and repaint it. Oiled furniture can be sanded with fine sandpaper (220) and re-treated. Here too, a specialist should carry out the sanding work.

The FURNITURE OIL smells unpleasant, is that normal?

Yes, the odor is due to the natural oils. With normal use, the odor disappears after a few days. With dry wood or if a lot of oil has been applied, the odor may last a little longer. FURNITURE OIL cannot go rancid or bad and can be kept for many years.

The FURNITURE OIL is cloudy or a sediment forms at the bottom. Is this normal?

Turbidity and sediment at the bottom of the bottle are normal and do not impair use.

I can’t open the bottle with the childproof cap. What can I do?

I have soiled the stone floor with REGENERATOR FOR FURNITURE, FURNITURE OIL or FURNITURE WAX. What should I do?

What ingredients are in the Renuwell FURNITURE OIL?

The FURNITURE OIL consists of vegetable oils and aromatic-free hydrocarbons on an organic basis.

Is the FURNITURE OIL weatherproof?

With Renuwell FURNITURE OIL, you cannot achieve durable rain and weather-resistant surfaces. Although FURNITURE OIL has a water and dirt-repellent effect and delays graying, outdoor furniture should be protected from the weather whenever possible.

Questions about FURNITURE WAX

I have soiled the stone floor with REGENERATOR FOR FURNITURE, FURNITURE OIL or FURNITURE WAX. What should I do?

What ingredients are in the Renuwell FURNITURE WAX?

The FURNITURE WAX contains carnauba and beeswax as well as aromatic-free hydrocarbons on an organic basis.

Questions about FURNITURE QUICK CARE

What ingredients are in the Renuwell FURNITURE QUICK CARE?

The FURNITURE QUICK CARE is made on the basis of a cream with beeswax, without solvents and without silicone oil.

Questions about SWISS CLEANER®

Questions about WOOD-BUTTER®

What ingredients are in the Renuwell WOOD-BUTTER®?

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